iProfile

    Get your iProfile CV today to facilitate matching you with your ideal job.

    Finite is proud to have been selected as a "BRW Top 50 Best Places to Work" for three consecutive years!

    Finite is proud to have won the REA Deloitte's Recruitment Excellence Award for two consecutive years!

    Latest jobs

    Project Manager - Digital/Medi ...

    FinXL IT Professional Services is an established innovative Australian company providing technology enabled business solutions and...

    View job details

    Solutions Architect ...

    FinXL IT Professional Services is an established innovative Australian company providing technology enabled business solutions and...

    View job details

    Software Development - Team Le ...

    An exciting new opportunity has been newly created for a Software Development Team Leader to join our Private Industry Client based in...

    View job details

    ETL Developer ...

    FinXL IT Professional Services is an established innovative Australian company providing technology enabled business solutions and...

    View job details

    SENIOR BUSINESS ANALYST ...

    Senior Business Analyst Data/IP/Voice/InternetFinXL IT Professional Services is an established innovative Australian company providing...

    View job details

    SENIOR PROJECT COORDINATOR ...

    Senior Project Coordinator Sydney CBD FinXL IT Professional Services is an established innovative Australian company providing technology...

    View job details

    ETL Developer ...

    FinXL IT Professional Services is an established innovative Australian company providing technology enabled business solutions and...

    View job details

    Solution Architect ...

    FinXL IT Professional Services is an established innovative Australian company providing technology enabled business solutions and...

    View job details

    Network Specialist (M17) ...

    FinXL IT Professional Services is an established innovative Australian company providing technology enabled business solutions and...

    View job details

    Business Analyst ...

    Business Analyst - (S7)FinXL IT Professional Services is an established innovative Australian company providing technology enabled...

    View job details

    Project Manager - Digital/Medi ...

    FinXL IT Professional Services is an established innovative Australian company providing technology enabled business solutions and...

    View job details

    Software Development - Team Le ...

    An exciting new opportunity has been newly created for a Software Development Team Leader to join our Private Industry Client based in...

    View job details

    Program Scheduler ...

    A large NSW Government agency is currently seeking a Program Scheduler for an initial 5 months based in Sydney CBD. The Scheduler works...

    View job details

    Senior Business Analyst ...

    Our client are a well-known New Zealand organisation who are involved in multiple exciting projects. We're looking for a Senior Business...

    View job details

    Business Analyst - OSS/Telco ( ...

    Business Analyst (Telco/OSS) Must have Government Baseline Clearance as a minimum with an OSS Telco background 6 months + contract. Great...

    View job details

    IT Support Technician | Immedi ...

    Working with this well-known, highly-respected industry leader; this role will see you utilise your IT support skills as the 'go-to' IT...

    View job details

    IT Recruitment Consultant/Acco ...

    IT Recruitment Consultant/Account Manager The opportunity:We are experiencing unprecedented growth nationally and now seek a passionate...

    View job details

    Solution Architect (Networking ...

    Play a key part by providing professional technical advice in the development and design of IT solution concepts for large government...

    View job details

    Senior Business Analyst ...

    A new 4 month initial contract opportunity is currently on offer for a Senior Business Analyst to join this well recognised Queensland...

    View job details

    Senior Business Analyst - HR ...

    Our client, a well-established organisation in Australia are seeking a Senior Business Analyst with experience in HR Projects and HR...

    View job details

    Job details

    Change Manager

    Type: Contract

    Location: Sydney Inner, New South Wales

    Reference Number
    Please quote this reference number.

    JS(DV)20624/JG107723

    Job type: Contract

    description

    Skills

    The role to requires you to establish, maintain & continuusly improve service operation practices delivered under IT Change Management Division, ensuring Customer Satisfaction objectives are fully met or exceeded. Coming from an Agile background the ideal candidate will have experience in a continuous delivery model and understand the fluidity that comes from this type of environment.

    Responsibilities included:

    • Lead the quality implementation of Service Operations practices with the IT Change Management and Service Transition Groups, including people and processes as well as technology, ensuring gaps in capability are identified and appropriate corrective actions are developed and implemented by the IT operations provider.
    • Champion the IT Change Management Group across IT and all Customers
    • Champion the IT Change Management and Service Transition capability requirements within IT. Manage the effective participation of the IT Change Management Group during escalations and Major Incidents
    • Lead operational readiness within the IT Change Management Group by review and monitor relevant system, processes and resources for appropriate service delivery and results for current and future service management requirements.
    • Lead operational readiness of IT Change Management tools and systems.
    • Develop, implement and oversee any new service offerings that require IT Change Management, example Real Time Change Management,
    • Manage and drive external organisations that interact with the IT Change Management Group such as other IT services providers, and user groups to provide superior levels of service for their customers
    • Develop and execute a Continuous Improvement Program to continually measure the performance of the IT Change Management provider, including their engagement with Customers and other support groups; design improvements to processes, services and infrastructure.

    For more information, hit the 'APPLY' now button, or alternatively contact Danny V.

    Location

    Sydney Inner, New South Wales

    Start date

    -

    Rate

    100 - 110 / hour

    Contact

    FinXL Professional Services
    Please send Resumes (CV's) as WORD (any version) attachments.

    submit

    Duration

    -

    to top

    Error occurred !