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    Job details

    Reporting and Governance

    Type: Contract

    Location: Sydney Inner, New South Wales

    Reference Number
    Please quote this reference number.

    JS(TY)20606/JG107728

    Job type: Contract

    description

    Skills

    FinXL IT Professional Services is an established innovative Australian company providing technology enabled business solutions and consulting services across a number of industries including Telecommunications, Commercial, Government and Finance. We currently have more than 850 consultants assisting our clients across Australia and are continuing to grow at a rapid pace. Through the delivery of services and implementation of new systems, processes and technology, we assist our clients to gain competitive advantage and reach new heights.

    One of our key clients in Canberra, a leader in the managed services arena, is seeking an experienced Reporting & Governance Queue Manager to manage service request work queues to ensure tickets are assigned and actioned as promptly and as effectively as possible.

    Working as part of a team responsible for governing queues, you will provide queue management support, assign unassigned tickets to the best and most relevant teams, based on the query type and level. You will also take on responsibilities relating to governance, reporting and process/service improvement, so this is a great opportunity if you're looking to take your IT support career to the next level!

    This role is all about effectiveness and efficiency, so you must be a logical, systematic operator with lots of common sense. Understanding of Service Management and an IT Helpdesk background would be ideal. 6 month contract to start, with a possible option to extend AND the opportunity to progress into Operations down the track if you operate well!

    Essential to the role is an NV1 or NV2 security clearance and the capacity to start at short notice.

    FinXL fosters a high-performing, inclusive workplace built on a foundation of excellence, respect and dignity. We take corporate social responsibility seriously through our ongoing activities with communities and staff involvement in these efforts. We are committed to environmentally friendly practices in both our own operations and our work with clients. FinXL actively encourages applications from Aboriginal and Torres Strait Islander people.

    Please send applications to (see below) or contact Vicky Lane for further information.

    Location

    Sydney Inner, New South Wales

    Start date

    -

    Rate

    -

    Contact

    FinXL Professional Services
    Please send Resumes (CV's) as WORD (any version) attachments.

    submit

    Duration

    -

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